In short
Once a year, in July, for the plan you are on. Every 1 July the Australian Energy Regulator resets the Default Market Offer, the reference price for South East Queensland, and most retailers reprice every plan on the same day. Since 1 July 2026 a national rule allows a retailer to raise the rates on a market plan only on a single date in July, or once every 12 months on a plan with a fixed price period. Prices can still fall and new plans still launch at any time, so the plan that was good value in July can be beaten by Christmas.
1 July: the reference price resets
The Default Market Offer is the regulator's annual price cap for standing-offer contracts in New South Wales, South Australia and South East Queensland. It runs from 1 July to 30 June. Retailers must state every market offer as a percentage above or below it for a typical customer, so when it moves, the whole market's advertising moves with it. The 2026–27 determination took effect on 1 July 2026, and South East Queensland's residential reference price fell year on year.
A lower reference price does not mean your bill fell. It caps standing offers, which most households are not on, and a retailer can lift the rates on a market offer on the same day the cap comes down. What a household on a market offer gets on 1 July is a notice of new rates, not a promise of lower ones.
The rest of the year: your rates hold, the market moves
A market offer is the retailer's own plan, and its rates are variable unless the plan says otherwise. Under a national rule that took effect on 1 July 2026, a retailer can only raise the rates or charges on a market plan, or cut its feed-in tariff, on a single date in July. On a plan with a fixed price period the limit is once every 12 months, counted from the day the contract started. The exceptions are a change that follows directly from the network reassigning your tariff, and plans priced on the wholesale spot market. The retailer must still tell you before it changes your rates, and it does not need your agreement.
Prices can still fall at any time, and retailers launch new plans and withdraw old ones all year. So the plan you are on stays put between Julys while the market moves around it. The most common pattern is a plan that is sharp when it launches, gathers customers, and is repriced the next July while the launch price is still what people remember signing up for.
Benefit periods end quietly too. A plan with a discount for twelve months reverts to its undiscounted rates at the end of them, and the bill goes up. Since 1 July 2026 the rate after a benefit ends can be no higher than the retailer's own standing offer, which limits the jump but does not remove it.
What to do about it
- Read the 1 July notice from your retailer rather than filing it. It states the new rates and, usually, what the change means for a typical customer.
- Compare in July, after the reset, when every plan on the market has moved. A comparison from June is out of date by the second week of July.
- Compare again when a benefit period ends, and whenever a price-change notice arrives.
- Read the better offer message on your bill, and from 30 December 2026 in the email that comes with it. It says whether your own retailer has a cheaper plan on your usage, though not whether another retailer does. See what the better offer message checks.
- Or have it done for you. Energy Watch re-prices every plan on the market against your usage around each of your bills and around 1 July, and only tells you when something is worth changing.
Quick answers
Did electricity prices go up or down in Queensland on 1 July 2026?
The regulator's reference price for South East Queensland residential customers fell year on year under the 2026–27 Default Market Offer. What happened to any one household's bill depends on its retailer's own repricing of its market offer on the same day, which can go either way, and on its usage. The only way to know is to read the notice from your retailer and compare.
Does my electricity retailer have to tell me before raising prices?
Yes. Under the National Energy Retail Rules a retailer must notify you before it varies the rates on your contract, and the notice must say what is changing. Since 1 July 2026 it can only raise them on a single date in July, or once every 12 months on a plan with a fixed price period. It does not need your agreement to make the change, and you are free to switch to another plan or retailer when you receive it.
Can I get a fixed-rate electricity plan in Queensland?
A few retailers offer plans whose rates are fixed for a set period, usually a year. Most market offers are variable. Since 1 July 2026 a variable plan's rates can only rise in July anyway, so a fixed rate mostly moves your yearly change to the contract's anniversary and shuts you out of a mid-year fall. Whether it is worth taking depends on its rates against the best variable plan on your usage, not on the word fixed.
Sources
Official pages this answer relies on. If one of them changes, tell us and we will update the page.
- Default market offer 2026–27 · Australian Energy Regulator
- AER releases final Default Market Offer 2026–27 (26 May 2026) · Australian Energy Regulator
- Improving consumer confidence in retail energy plans: final rule (19 June 2025, in effect 1 July 2026) · Australian Energy Market Commission
- Energy Made Easy · Australian Energy Regulator